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Home >> Pet Insurance Companies >> Petplan Insurance

Click here to go to the Petplan Insurance website

Petplan Pet Insurance

Petplan is the UK’s favourite pet insurance provider. Receive 10% off your first year’s premium when you take out a new policy! Terms, conditions and excesses apply, and may be varied at renewal.

Why Consider Petplan Insurance:

For many pet owners, having pet insurance is just one of the many elements of pet care - just as feeding, grooming and exercise.  Animals are just as susceptible to illness and injuries as their owners and in Petplan's experience 1 in 3 pets will make an unexpected trip to the vet each year.

The risks associated with owning your pet are not restricted purely to injuries and illnesses.  In the event that your pet is lost or stolen you may want to advertise for its safe return and offer a reward to the individual who found it.

Pet insurance can also help cover the cost of boarding kennel/cattery fees if you are hospitalised or even help with legal costs if your dog causes an accident resulting in third party damage or injury.  Petplan can provide cover for all these things and more, giving you peace of mind when it comes to your four-legged-friend’s well-being.

Overall Rating:

2.66 out of 5
2.66
from 11 reviews and 21 ratings

Average Review Ratings:

Customer Service Rating: 3
Value for Money Rating: 3
Overall Customer Rating: 3
Recommendations: 45%

Categories:

Pet Insurance
Cat Insurance
Dog Insurance

Further Details:

Get a quote from Petplan InsuranceGet a Quote
Preview the Petplan Insurance websitePreview the Website

Please note that excesses, terms and conditions may apply. This is only a brief summary of Petplan Insurance and you should refer to the company's website for current terms and conditions. Policy features, offers and discounts are subject to change.


customer reviews

Petplan Insurance Reviews:

 Click Here to Add Your Review

Petplan Pet Insurance Review by Nigel
Good Points: Does what I expected.
Bad Points: Lack of information in letters to identify payments.
Customer Service Rating: 4/5
Value for Money Rating: 4/5
Overall Rating: 4/5
Made a Claim? Yes
Recommended? Yes

PetPlan Pet Insurance Review by Mrs G
Good Points: Not bad until I needed to claim. They are prompt at taking direct debits.
Bad Points: Did not help me when I needed them.
Customer Service Rating: 1/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Pet Plan Pet Insurance Review by Richard Knowles
Good Points: NONE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bad Points: EVERTHING ABOUT IT !!!!!!!!
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Pet Plan Pet Insurance Review by Sharon Woods
Good Points: Glad it was in place
Bad Points: Unfortunately more than the good points
Customer Service Rating: 3/5
Value for Money Rating: 3/5
Overall Rating: 4/5
Made a Claim? Yes
Recommended? No

Petplan Pet Insurance Review by Val
Good Points: Reasonable premiums
Bad Points: None so far
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

Pet Plan Dog Insurance Review by John Robertson
Good Points: Great until you actually need to use it
Bad Points: havent found ANY yet.
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Petplan Pet Insurance Review by Mike Davis
Good Points: Competitive premiums and easy to claim
Bad Points: None so far
Customer Service Rating: 4/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

Pet Plan Supreme Cover for Life Review by Rachel Carter
Good Points: Lifetime cover
Bad Points: None
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

Petplan Lifetime Pet Insurance Review by Mrs Carole Jordan
Good Points: All
Bad Points: None
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

Pet Plan Supreme Dog Insurance Review by David Pugsley
Good Points: Comprehensive lifetime cover
Bad Points: Very slow in paying claims
Customer Service Rating: 1/5
Value for Money Rating: 3/5
Overall Rating: 2/5
Made a Claim? Yes
Recommended? No

Pet Plan Pet Insurance Review by Bev7611
Good Points: Low premiums, accessible.
Bad Points: High policy excess, unrealistic claim levels, unhelpful customer service.
Customer Service Rating: 1/5
Value for Money Rating: 0/5
Overall Rating: 1/5
Made a Claim? Yes
Recommended? No

visitor comments

Comments About Pet Plan Insurance:

 Click Here to Add Your Comment

I've claimed many times and a substantial amount on my dog's insurance, I have never had a problem with anything.
Comment by Jill Reeves
Date: 17/12/2011

Went to claim for something that pet plan had covered in the past and told me on the phone they would continue to cover but the claim was declined 2nd time round. They did agree after getting FOS involved to pay back the last 3 year premiums as mis sold policy, however took FOS and Petplan 8 months to reach this and my rabbit is now over 5 years old and cannot be insured elsewhere so I'm stuffed. I can either continue to insure with them and get nothing for the claim or get 3 years premiums back but then have no insurance!!!!
Comment by Emma
Date: 5/1/2011

Paid all premiums and 6 months later came to make a claim for treatment of a terminal heart condition. They won't pay out as vet picked up a mild heart murmer on his first ever check up 6 months ago when they recommended Pet Plan to us and told me this is an existing condition. £1400 bill out of the blue after vet has done 2 months of treatment and they said was covered on insurance.
Comment by Richard Knowles
Date: 9/6/2010


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