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Animal Friends - Ethical Pet Insurance for Cats and Dogs

Animal Friends - Ethical Pet Insurance for Cats and Dogs

Animal Friends is the one the top 10 pet insurance providers in the UK. We provide high quality pet insurance for cats, dogs and horses.
Why Consider Animal Friends Insurance:

Animal Friends is a pet insurance company with a difference.

All it's net profits are used to support animal welfare charities around the world. So by using Animal Friends Insurance, you'll not only be protecting your own cat or dog but also supporting the welfare of many other pets and animals.

Cats or dogs of any age can be covered by Animal Friends with a choice of policies to suit your pet and pocket.

  • multi pet discounts
  • cover for young and old pets
  • lifetime cover for conditions

Overall Rating:

1.7 out of 5
1.7
from 4 reviews and 30 ratings

Average Review Ratings:

Customer Service Rating: 3
Value for Money Rating: 4
Overall Customer Rating: 3
Recommendations: 50%

Categories:

Pet Insurance
Cat Insurance
Dog Insurance

Further Details:

Get a quote from this pet insurance company Get a Quote
Preview this company's websitePreview this Site

Please note that excesses, terms and conditions may apply. This is only a brief summary of Animal Friends Insurance and you should refer to the company's website for current terms and conditions by clicking the blue quote or preview links above. Policy features, offers and discounts are subject to change.


customer reviews

Customer Reviews for Animal Friends Insurance:

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Animal Friends Pet Insurance Review by Jim Hill
Good Points: Good Service
Bad Points: None
Customer Service Rating: 4/5
Value for Money Rating: 4/5
Overall Rating: 4/5
Made a Claim? Yes
Recommended? Yes

Animal Friends Pet Insurance Review by Mrs Taylor
Good Points: Competitive, and offer a selection of policies.
Bad Points: Many illnesses do not get covered. Long time to wait for claim payment.
Customer Service Rating: 1/5
Value for Money Rating: 3/5
Overall Rating: 2/5
Made a Claim? Yes
Recommended? No

Animal Friends Pet Insurance Review by Antony Flint
Good Points: cheap (u get what u pay for though)
Bad Points: increases per year, time to pay out
Customer Service Rating: 2/5
Value for Money Rating: 4/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Animal Friends Pet Cover Review by Katherine
Good Points: they insure older animals
Bad Points: Over 8 and you have to pay an excess and 35%
Customer Service Rating: 5/5
Value for Money Rating: 4/5
Overall Rating: 4/5
Made a Claim? Yes
Recommended? Yes

visitor comments

Comments for Animal Friends Insurance:

 Click Here to Add Your Comment

Good Service with polite staff which gives you confidence. Well done.
Comment by Sheila Radford
Date: 12/10/2011

Great pet insurance with a customer service that is so helpful and polite. I haven't needed to claim yet but so far I would 100% recommend this company to any couple or individuals that are looking for pet insurance for their new fluffy friend! :)
Comment by Lara
Date: 16/9/2011

I have a policy with Animals Friends and they have not put up my premium even though I made a claim. In fact my renewal rate is lower than all the comparisons sites I looked at.
Comment by Clive Jones
Date: 19/1/2009

My claim went in after I had a renewal notice, I thought they may review it but so far it has not changed - I will watch and wait for the next renewal but like any pet owner I will always look at the best policy for both my pets and my pocket
Comment by Katherine
Date: 9/7/2008

You start off with a cheap quote, you have a claim and they pay out promptly no problem. Then wait for your renewal the following year, but if you have had a claim they will double your premium so you can't afford it. Lucky for me my dog does not have a serious problem so I can insure elsewhere.
Comment by Jackie
Date: 27/11/2007


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