Choose Direct Line Car Insurance and get one day's worth of free cover every week, plus named driver no claims discount. That's better.
Why Choose Direct Line Car Insurance:
What makes Direct Line a good deal better?
One day's worth of free car insurance every week
Named driver no claims discount
Insure your second car with us and receive a further discount
Uninsured driver promise - if you're hit by an uninsured driver, we'll cover your excess and it won't affect your no claims discount
Take the hassle away when you choose our repairer - free collection and delivery, repair work guarateed for 5 years and your car cleaned inside and out
Awards & Ratings for this Company:
Best Direct Motor Insurance Provider - Your Money Awards 2006
IFS award for innovation for car insurance 2006
Car Insurer of the Year - Personal Finance Magazine 2005
Online Motor Insurance Provider - Your Money Magazine 2005
Direct Motor Insurance Provider - Your Money Magazine 2005
Customer Reviews: 8
Avg Customer Service Rating: 3/5
Avg Value for Money Rating: 2/5
Avg Overall Rating: 2/5
Recommendations: 50%
Policy features and discounts are subject to change. Please visit the company's website for full details by clicking the blue quote or preview links above.
Direct Line Car Insurance Review Good Points: Helpful staff, very reasonable price, easy to get a quote Bad Points: None so far Customer Service Rating: 5/5 Value for Money Rating: 5/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes
Direct Line Car Insurance Review Good Points: Bad Points: Enterprise Car Hire Customer Service Rating: 4/5 Value for Money Rating: 4/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes
Direct Line Standard Car Insurance Review Good Points: Good customer service Bad Points: None yet touch wood Customer Service Rating: 5/5 Value for Money Rating: 4/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes
Direct Line Motor Insurance Review Good Points: Supportive claims department. Fast and efficient service. Bad Points: None really. Customer Service Rating: 5/5 Value for Money Rating: 4/5 Overall Rating: 5/5 Made a Claim? Yes Recommended? Yes
Direct Line Motor Insurance Policy Review Good Points: None Bad Points: Institutional incompetence. Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? No Recommended? No
Direct Line Comprehensive Car Insurance Review Good Points: you have got to be joking Bad Points: everything Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? Yes Recommended? No
Direct Line Car Policy Review Good Points: None - they are crooks Bad Points: Dishonest and incompetent company Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? Yes Recommended? No
Direct Line Motor Insurance Review Good Points: Good claims management and service. Bad Points: Poor repair standards, poor customer service from repair centre staff. Customer Service Rating: 2/5 Value for Money Rating: 2/5 Overall Rating: 2/5 Made a Claim? Yes Recommended? No
Interest Free Installments quietly removed at the end of September, and had been only for new customers!! ...Existing customers could have got it if they complained enough!! Comment by Nick Dobbs
Date: 15/10/2007
Useful Links for this Company:
Which? Car Insurance Claims Satisfaction Survey
Article reviewing the results of a Which? survey of customers and their level of satisfaction with car insurance claims service. Direct Line is rated in the survey results table.
Related Videos for this Company:
TV advert for Direct Line car insurance from 2008.
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