Direct Line Car Insurance

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	Direct Line Car Insurance Get 20% off car insurance! And get a discount when you insure your second car with us!
Why Consider Direct Line Car Insurance: Direct Line Car Insurance - a good deal better. You'll benefit from 20% off your car insurance! Plus further discounts if you insure your second car with us and our uninsured driver promise - if you're hit by an uninsured driver, we'll cover your excess and it won't affect your no claims discount. If you choose one of our repairers, your car will be collected and delivered for free, cleaned inside and out and the repair work will be guaranteed for 5 years. Click here for a quote. Awards & Ratings for this Company: Best Direct Motor Insurance Provider - Your Money Awards 2006 IFS award for innovation for car insurance 2006 Car Insurer of the Year - Personal Finance Magazine 2005 Best Online Motor Insurance Provider - Your Money Magazine 2005 Best Direct Motor Insurance Provider - Your Money Magazine 2005		Overall Rating: 1.91 out of 5 from 11 reviews and 21 ratings Average Review Ratings: Customer Service Rating: Value for Money Rating: Overall Customer Rating: Recommendations: 36% Categories: Car Insurance Motor Insurance Further Details: Get a Quote Preview the Website Please note that excesses, terms and conditions may apply. This is only a brief summary of Direct Line Car Insurance and you should refer to the policy documents for full information. Please visit the company's website for full details or consult an independent insurance adviser if you are in any doubt. A database of advisers in your area is available at www.unbiased.co.uk.

Direct Line Car Insurance Reviews: Click Here to Add Your Review Direct Line Car Insurance Review by Jake Grieves-cook Good Points: None Bad Points: Poor service and lack of customer care Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? Yes Recommended? No Direct Line Car Insurance Review by Kamran Good Points: Minus zero Bad Points: See above Customer Service Rating: 1/5 Value for Money Rating: 0/5 Overall Rating: 1/5 Made a Claim? No Recommended? No Direct Line Car Insurance Review by Darren Morris Good Points: None Bad Points: Poor Customer Service Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? No Recommended? No Direct Line Car Insurance Review by Val Good Points: Helpful staff, very reasonable price, easy to get a quote Bad Points: None so far Customer Service Rating: 5/5 Value for Money Rating: 5/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes Direct Line Car Insurance Review by Stephanie Fitt Good Points: Bad Points: Enterprise Car Hire Customer Service Rating: 4/5 Value for Money Rating: 4/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes Direct Line Standard Car Insurance Review by Ian Good Points: Good customer service Bad Points: None yet touch wood Customer Service Rating: 5/5 Value for Money Rating: 4/5 Overall Rating: 4/5 Made a Claim? Yes Recommended? Yes Direct Line Motor Insurance Review by John Wainwright Good Points: Supportive claims department. Fast and efficient service. Bad Points: None really. Customer Service Rating: 5/5 Value for Money Rating: 4/5 Overall Rating: 5/5 Made a Claim? Yes Recommended? Yes Direct Line Motor Insurance Policy Review by Tom Cox Good Points: None Bad Points: Institutional incompetence. Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? No Recommended? No Direct Line Comprehensive Car Insurance Review by Sabage Good Points: you have got to be joking Bad Points: everything Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? Yes Recommended? No Direct Line Car Policy Review by Beth Parker Good Points: None Bad Points: Dishonest and incompetent company Customer Service Rating: 0/5 Value for Money Rating: 0/5 Overall Rating: 0/5 Made a Claim? Yes Recommended? No Direct Line Motor Insurance Review by Smarkham Good Points: Good claims management and service. Bad Points: Poor repair standards, poor customer service from repair centre staff. Customer Service Rating: 2/5 Value for Money Rating: 2/5 Overall Rating: 2/5 Made a Claim? Yes Recommended? No
Comments About Direct Line Car Insurance: Click Here to Add Your Comment Accident in August 2007 was easy and quick to submit a claim. Car collected quickly and repaired to good standard. Hire car readily available. BUT Direct Line paid 3rd party's repairs despite independent witness and policeman confirming within 24 hrs of accident that 3rd party was 100% at fault! Took 2 years of constant phone calls to finally recover my excess and no claims bonus (in Sep 2009). Comment by Clare S Date: 14/10/2009 Interest Free Installments quietly removed at the end of September, and had been only for new customers!! ...Existing customers could have got it if they complained enough!! Comment by Nick Dobbs Date: 15/10/2007

Useful Links for this Company:

Which? Car Insurance Claims Satisfaction Survey
Article reviewing the results of a Which? survey of customers and their level of satisfaction with car insurance claims service. Direct Line is rated in the survey results table.

Related Videos:
TV advert for Direct Line car insurance from 2008.

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Ratings for Direct Line Car Insurance:
If you have any experience of Direct Line Car Insurance, please rate it between 1 and 5 with 5 being top.	All ratings received for this company.

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