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Home >> Car Insurance Companies >> Hastings Direct Car Insurance

Click here to go to the Hastings Direct Car Insurance website

Hastings Direct Car Insurance

Get a cheap car insurance quote from Hastings Direct today and see how much you could save. Weíll compare prices so you donít have to, searching our panel of leading UK car insurers to get you our very best price. An online car insurance quote couldnít be easier; you can tailor the policy to suit the level of cover you require and the whole process will only take a few minutes.

Why Consider Hastings Direct Car Insurance:

Get a cheap car insurance quote from Hastings Direct today and see how much you could save! We’ll compare prices so you don’t have to, searching our panel of leading UK car insurers to get you our very best price.

An online car insurance quote couldn’t be easier, you can tailor the policy to suit the level of cover you require and the whole process will only take a few minutes.

At Hastings Direct, we don’t just offer competitive prices, our policies pack in lots more benefits:

  • Independently rated 5 star by Defaqto
  • Uninsured driver cover*
  • Vandalism cover*
  • No claims discount of up to 65%
  • FREE EU cover up to 90 days per trip
  • 24 hour claims helpline

You can tailor your policy even further with our wide range of optional extras such as protected no claims discount, legal protection, personal accident cover and breakdown cover. Simply select from these options when you get a quote online.

Join over 1 million customers who have already chosen Hastings Direct — one of the UK's fastest growing, award winning insurance providers.

*Your policy must be underwritten by Advantage Insurance Company.

Overall Rating:

1.38 out of 5
1.38
from 9 reviews and 71 ratings

Average Review Ratings:

Customer Service Rating: 0
Value for Money Rating: 1
Overall Customer Rating:
Recommendations: 0%

Categories:

Car Insurance
Motor Insurance

Further Details:

Get a quote from Hastings Direct Car InsuranceGet a Quote
Preview the Hastings Direct Car Insurance websitePreview the Website

Please note that excesses, terms and conditions may apply. This is only a brief summary of Hastings Direct Car Insurance and you should refer to the policy documents for full information. Please visit the company's website for full details or consult an independent insurance adviser if you are in any doubt. A database of advisers in your area is available at www.unbiased.co.uk.


customer reviews

Hastings Direct Car Insurance Reviews:

 Click Here to Add Your Review

Hastings Direct Car Insurance Review by Tricia
Good Points:
Bad Points:
Customer Service Rating: 1/5
Value for Money Rating: 1/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

Hastings Direct Car Insurance Review by Caro C
Good Points: none
Bad Points: Have never had to claim and hope I never will.
Customer Service Rating: 0/5
Value for Money Rating: 2/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

Hastings Direct Car Insurance Review by D Hollingworth
Good Points: Cheap
Bad Points: Customer service, losing letters
Customer Service Rating: 0/5
Value for Money Rating: 2/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

Hastings Direct Car Insurance Review by Ian Jones
Good Points: Cheap
Bad Points: Poor service, telephone and claims
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Hastings Direct Car Insurance Review by Susan
Good Points: Non whatsover
Bad Points: everything
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

Hastings Direct Car Insurance Review by Barbara Hunt
Good Points: NON WHATSOEVER
Bad Points: INEFFICIENT, POOR CUSTOMER SERVICE
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

Hastings Direct Car Insurance Review by Graham Edmondson
Good Points: None
Bad Points: Poor Customer Service
Customer Service Rating: 0/5
Value for Money Rating: 4/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Hastings Direct Motor Insurance Review by D Burdon
Good Points: none
Bad Points: not enough space
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Hastings Direct Third Party Car Insurance Review by Saidabror
Good Points: None
Bad Points: Unprofessioanal customer service. They will tell you different things and charge differently once you buy the policy.
Customer Service Rating: 1/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

visitor comments

Comments About Hastings Direct Car Insurance:

 Click Here to Add Your Comment

Hastings Customer Services are absoluely useless - I have tried calling them 3 times in the past 24 hours and been left on hold without any answer for a total of 2 hours 20 minutes - these calls have all been made during the day, at off peak times - supposedly their least busy times.
Comment by K Smith
Date: 1/9/2010

I agree with previous comments. Customer service wait time is exceptional. They refuse to return a renewal notice. They state Euro insurance is 60 days per trip and then later deny it saying it is 60 days per year. They refuse to reply by letter, only by phone which is then more easily deniable.
Comment by tm
Date: 28/7/2010

I have been with Hasting Direct for a few years and have had to claim through them once. All has been fine up until this year when they have failed to send through a renewal. I have tried to call customer service twice now, first time I was on hold for 15 minutes. Second time round I was on hold for 20 minutes and now I just canít get through! What is going on! Are they in financial trouble? Despite they are the cheapest I am moving!
Comment by Graham Emdondson
Date: 3/6/2010

I found them to be very useful and helpful, the guys I spoke to were going out of their way to help me and I found the experience of claiming very easy. I took out the policy and a few days later I had to make a claim, they settled it quickly and with minimal fuss - next year I wont be moving insurer.
Comment by Mark Harrison
Date: 7/4/2009

Hastings direct are the worst large organisation I have ever had the misfortune of dealing with. Their customer service staff will tell you something different each and every time you contact them. Once you have a crash everything goes rapidly down hill at every step of your claim. I urge you to avoid them like the plague.
Comment by Ian
Date: 30/3/2009

For anyone thinking of going with Hastings Direct, they refused to refund money they had taken, their Customer Service is non existent. Look elsewhere for insurance or you may well regret it, like we did. You have been warned...
Comment by saidabror
Date: 25/1/2007


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