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Absolutely appauling service - I waited over 37 days for a definite response and replacement TV. Blamed the engineer - they blamed them. Then they wanted me to pay a delivery charge and small print not claer about the access.
Comment by Mrs Akram
Date: 9/6/2009
Fridge freezer broke down in june, engineers have had 4 attemps to put things right still not working. Waited a week at a time for parts, service in past has been good but going downhill - think before you buy.
Comment by Mrs Moosa
Date: 29/8/2008
Been waiting since 25th March for washing machine to be repaired, customer service very poor. They can offer no alternative or help, definately do not buy from these people.
Comment by l.warvill
Date: 6/4/2008
Had tv tube cover for a £600 tv. Advised no repair available and offered £208 compensation, how can i replace my tv for that? Checked with local repairer and advised repair would cost £390 for new tv tube. Be wary customer service is also appaling,
Comment by Ewan
Date: 20/3/2008
Been waiting 3 WEEKS for repair to vacuum cleaner. Would definitely NOT recommend to anyone
Comment by I Walker
Date: 13/2/2008