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Building on our traditional farming heritage, we have grown to become the country's leading rural insurer, offering a wide range of insurance services to protect all the things you value; from your home and family to pets and possessions.
Why Consider NFU Mutual Insurance:

NFU Mutual offer a range of insurance products to protect your business, home and family, pets and possessions.

As a mutual organisation not driven by pay out's to shareholders, customers can benefit from keen prices, wide cover and good service.

Overall Rating:

2.56 out of 5
2.56
from 2 reviews and 21 ratings

Average Customer Review Ratings:

Customer Service Rating: 3
Value for Money Rating: 3
Overall Customer Rating: 3
Recommendations: 50%

Categories:

Insurance Companies
Agricultural Insurance
Farm Insurance
Motor Insurance
Horse Insurance
Caravan Insurance
Thatch Insurance
Business Insurance
4x4 Insurance

Further Details:

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customer reviews

Customer Reviews for NFU Mutual Insurance:

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NFU Horse Insurance Review by Shirley Leary
Good Points:
Bad Points: See above
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

NFU Mutual Horse Insurance Review by Mj
Good Points: Settle claims fast
Bad Points: Not the cheapest
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

comments about NFU Mutual Insurance

Comments for NFU Mutual Insurance:

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Has the previous person tried getting thatch insurance anywhere else, because I think he will find that the NFU Mutual are not the only ones that would apply this requirement. Also the other previous person who was surprised that NFU don't cover built up areas - I would have thought it was obvious from the website and also the name National Farmers Union Mutual insurers is a bit of a give away.
Comment by A B Stafford
Date: 3/2/2011

I contacted NFU Mutual after seeing that they were highly recommended by Which? magazine. I asked quotes for car insurance + building and contents insurance. To my surprise, I was passed from pillar to post by 2 of their local branches plus 2 phone calls to their 'Direct' customer desk. No one seemed to be interested in providing me with quotes. Eventually, one of the staff admitted that , "We don't really cover built up areas like Manchester, Glasgow, Liverpool and London." If that's the case, why do MFU Mutual not say so on their website? It's just a pity that the staff I spoke to didn't have the decency to tell me when I initially contacted them.
Comment by A. G.
Date: 24/9/2010

Don't except a free fire risk surveyor to inspect your property as it can cost you £1000 to keep them happy. The 1 of 7 "recommendations" is for my electrical wiring in my thatched property to be encased in steel or plastic conduit. My electrician who sees many old thatches said the wiring is in perfect condition and no fire hazard. I will need to rewire the whole house to keep NFU happy.
Comment by M Barrett
Date: 26/6/2009


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