Review Categories:
Car Insurance
Customer Review Comments:
Most people buy insurance based on price, however I really wish I had concentrated more on aftersales service.
Don't expect this company to do anything for you in the event of a claim. You will end up doing most of the work yourself. Organising the repairs, talking to the car hire company etc. The repairer didn't finish the work and the car came back with a puncture. I tried to get the insurance company to sort this out, but they expected me to organise it myself.
This company have also bought out some independent insurance brokers recently. You think that you are getting the best insurance quote but they are a front for this company. An example is Bennets in Newbury, Berks.
(3 votes)
