Review Categories:
Car Insurance
Customer Review Comments:
Used them as they where the cheapest on compare websites. Tthe problems I have had so far are:
- charged me £15 to change my address
- did not tell me payment protection was on my plan
- was on a monthly premium and was told to ignore the renewal notices and the policy would continue
- they took a years premium from my bank when it should have been 1 month
- I claimed money back through bank and it took yes 3 months to sort
- When they did sort it they apologised and said they would give me a years insurance for the price of 9 and that would be put in writing
- letter never came and when I called to question they pretty much called me a liar and advised i would have to pay for the full 12
- said they would speak to supervisor and call me back, that was 3 weeks ago, still waitng
AVOID AVOID AVOID