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Review of eBike Motorcycle Insurance

Submitted by Tim Croft
Review Added: 26/9/2008 - Visitor Rating: 3.50 (2 votes)

Review Categories:
Motorcycle Insurance

Customer Review Comments:

Cheap and cheerful until you want your bike repaired at your nominated repairer.

My bike was taken to what my insurance company called their approved repair centre which turned out to be a place called "Just Bike Clinic" (a car repairer dabbling with motorcycles).

The bike was returned to me with the rear sub frame still bent from the crash, they didn’t even notice it so I requested that my bike go to one of my chosen repairers to have the bike put right, then all the niceties went, it was a nightmare, I was past from pillar to post.

I was virtually met with a wall of silence - I sent letters none were answered, phone calls not returned just because I wanted my bike put right properly.


Good Points: cheap
Bad Points: customer service
Customer Service Rating: 0/5
Value for Money Rating: 1/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No
Insurer Website: www.ebikeinsurance.co.uk

See all reviews for eBike Insurance


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All review comments are the opinion of the individual reviewers and do not represent a positive or negative judgement by UK Insurance Index of the companies or policies reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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