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Review of AA Car Insurance

Submitted by Richard Kay
Review Added: 31/3/2011 - Visitor Rating: 4.00 4.00 (2 votes)


Review Categories:
Car Insurance

Customer Review Comments:

The first year deal with the AA can be good. However, my policy rose from £174.09 to £457.39 in year 2 (despite no changes in policy and one additional year NCB).

Although year one is good and it includes free breakdown/ recovery, I received, on average, 1 or 2 calls every 2 weeks asking me to sign up to various AA packages.

Was it worth it? sadly, no. They seemed relieved that I moved on to another insurer - it seems they only want your custom for year one if you're willing to take on additional insurances (subjective comment). The cancellation charge is excessive at £50.00.


Good Points: Year one good, if you can take the calls.
Bad Points: Incredibly inflated renewal costs
Customer Service Rating: 0/5
Value for Money Rating: 1/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No
Company Website: www.theAA.com

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All comments in this review are the opinion of Richard Kay and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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