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Review of Admiral Car Insurance

Submitted by Chen
Review Added: 16/8/2011 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Car Insurance

Customer Review Comments:

Our car was damaged in a no fault accident. The other side did the right thing and took full responsibility. It all went downhill from there.

The garage manager that Admiral referred me to was aggressive and rude from the get go. Then, it took them weeks to replace the bumper and when the car was returned it turned out they didn't check or fix an engine light that came on immediately after the accident (and which was in my report) because it wasn't on after they fixed the bumper!?

When I inquired about it the garage manager assured me that I have a 5 year warranty on their work. One day later the light came on again but when I phoned Admiral's garage the manager insinuated that this was unrelated to the accident. I called Admiral and they said the same thing.

They offer cheap quotes but they are definitely not there when YOU need THEM.


Good Points: Cheap quotes
Bad Points: Bad customer service, shoddy garage work
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 1/5
Made a Claim? Yes
Recommended? No

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All comments in this review are the opinion of Chen and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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