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Review of Animal Friends Pet Insurance

Submitted by Antony Flint
Review Added: 18/4/2011 - Visitor Rating: 2.50 2.50 (2 votes)


Review Categories:
Pet Insurance

Customer Review Comments:

Took out a lifetime policy in case my dog kito developed a condition. Paid a higher premium for this service at £23 per month!

He developed hip dysplasia and a skin allergy condition! With this policy he is covered for life up to 7 conditions a year up to £4000 each condition. As I now have monthly medication for him, I expect the policy to pay out considering I'm on the 2nd higher premium with lifetime cover, which is why I got this product!!! Policy review after 1st year and monthly claims £39 per month an increase of 90%. Surprised but not too bad considering the claims history. Just got policy review for april 2011 at £129 per month, an increase of 220% - rediculous. Red Sands the underwriters will not budge even though I took out a high policy in case this happens. I can't go anywhere else as he won't be covered. He is only 4 still, what happens next year as he has 2 lifelong conditions? Will it keep going up evey year? This is an insurance policy not a loan service as I feel I'm now paying back what I claimed for!!

I had my other dog covered but cancelled him in case he developed a condition too. What then £500 per month for dog insurance? It's companies like this that make animal lovers have there beloved pets put down!!!!


Good Points: cheap (u get what u pay for though)
Bad Points: increases per year, time to pay out
Customer Service Rating: 2/5
Value for Money Rating: 4/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

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The comments in this pet insurance review are the opinion of Antony Flint and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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