7 day driveaway cover as requested by Honda dealer. Form filled on line as requested by phone recording, this failed on final leg and told me to try again.
24mins later by phone again, person could not understand my name kept getting 'P' instead of 'T' in echo bravo language, got passed to 'IT' who hadn't a clue.
Rang the next morning to be passed to 3 different customer service persons, 1st said car didn't exist, put through to No 2, said No 1 hadn't realised I wanted 7-day cover? Got put through to No.3 who did the deed. Process took shy of 1 hour to complete, repeated my name, post code, age, house No. telephone, mileage, make model, dealer name - hair colour, eyes. What else can I say - its was RIDICULOUS.
Thing was I already have a policy with them which I gave details of so that they would have everything but new car details to process.
(1 votes)
