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Home >> Car Insurance Reviews >> Car Care Plan New Car Extended Warranty

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Review of Car Care Plan New Car Extended Warranty

Submitted by Alf Beard
Review Added: 26/1/2012 - Visitor Rating: 2.57 2.57 (7 votes)


Review Categories:
Car Insurance

Customer Review Comments:

I have had two vehicles covered by Car Care Plan extended warranty and have had 3 claims in all 2 on my Mercedes 270 CDI E Class.  This was an expensive repair £1850 for a new Braking system, inspected and authorised within 2 days.

The next claim was a sensor which was authorised immediately cost £200, and finally my current Jaguar XF Diesel started leaking oil badly from the rear differential.  Car Care Plan authorised replacement seals, which the dealer had done twice without total success.  The dealer then rang Car Care Plan for authorisation to replace the full differential assembly which cost over £1500, authorisation was given immediately and the job was completed.  I was even given the use of a new Landrover whilst the work was carried out.

I have used Warranty Direct with regret as they refused to cover glowplugs/ and a sensor eventually returning my policy payment after 3 months, I have also used Auto Protect which were abismal as they refused every claim put to them.

I would not hesitate to renew my policy with Car Care Plan when renewal is due.

Alf Beard


Good Points: FAST INSPECTIONS/AUTHORISATIONS
Bad Points: NONE
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

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All comments in this review are the opinion of Alf Beard and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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