Customer Review Comments:
It is a condition of my house purchase that I take out insurance. The Co-op insist on sending the policy to the insured address (which I cannot purchase without the policy).
The requested copy (to be sent to my current address) never arrived. All post takes 4 working days, so any further copies they may send will arrive too late.They will email me a copy for £15.
Bearing in mind that I paid in full by card online weeks ago, this is not acceptable. It is likely their incompetence will delay completion of my house purchase.
I will certainly never use this company again.