Customer Review Comments:
I got my bike stolen from outside my local supermarket and after reading some of the reviews on-line was worried about getting my money back from Cycleguard.
However I was pleasantly surprised. I received my money within 6 working days of them receiving my application. They paid for the bike and the locks, although they did not pay for the additional accessories such as my rack, etc.
They do say not to purchase a new bike until you hear from them in case they replace it and it is wise to follow this advice as they offered me the money in vouchers from either Evans, Halfords or Cycle Surgery - although you can ask them if you can arrange it through another shop - and the vouchers cannot be used on sale items!