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Review of Ebike Motorcycle Insurance

Submitted by Jp Reeves
Review Added: 20/1/2012 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Motorcycle Insurance

Customer Review Comments:

The online system to get a quote is very good. The price is competitive...but not by as much as you would think perhaps.

The real jewel was when I was quoted for a £400 excess, and the policy docs turned up with a £575 excess. Of course, I got in touch straight away - but they couldn't change. I could pay to cancel the policy though if I wanted (more than the the extra £175 excess added, so not worth doing).

I was told that the £400 is EXTRA to the policy excess - the problem is I didn't see that anywhere on screen, nor (having taken the policy out) can I go back and check to see it.

I deal in my day job with large contracts with pages of notes, so I am not illiterate to legalese and small print.

What they quoted and what they supplied are different, but pursuing just isn't worth the effort, so I've cut my losses and left the policy in place.


Good Points: Easy to navigate site
Bad Points: What they quoted isn't what I received - illegal of course
Customer Service Rating: 1/5
Value for Money Rating: 1/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

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The comments in this review are the opinion of Jp Reeves and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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