Customer Review Comments:
The online system to get a quote is very good. The price is competitive...but not by as much as you would think perhaps.
The real jewel was when I was quoted for a £400 excess, and the policy docs turned up with a £575 excess. Of course, I got in touch straight away - but they couldn't change. I could pay to cancel the policy though if I wanted (more than the the extra £175 excess added, so not worth doing).
I was told that the £400 is EXTRA to the policy excess - the problem is I didn't see that anywhere on screen, nor (having taken the policy out) can I go back and check to see it.
I deal in my day job with large contracts with pages of notes, so I am not illiterate to legalese and small print.
What they quoted and what they supplied are different, but pursuing just isn't worth the effort, so I've cut my losses and left the policy in place.