UK Insurance Index
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Business
Event
Health
Home & Property
Insurance Brokers
Life & Protection
Marine
Motor
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover
Sport
Travel

review categories REVIEW CATEGORIES
Business
Car & Motor
Health
Home
Insurance Companies
Life Cover
Motorcycle
Pet & Animal
Possessions
Sport
Travel

article categories ARTICLE CATEGORIES
Business
Car & Motor
General
Health
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal
Travel

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News


Review of eBbike Motorcycle Insurance

Submitted by Not Given Still In Dispute
Review Added: 7/10/2011 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Motorcycle Insurance

Customer Review Comments:

After discovering I had made a mistake the day after I took out the policy I managed to get a non premium rate number (it costs over £1.00 to call them) and contacted them to explain what I had done. I was advised to cancel the policy and take out a new one which I did but had to pay the deposit again over £200 and was told it would be back in my account in 2 - 3 days. After several mails and having to return documents they sent after I had cancelled I eventually got my money back over 4 weeks later.

In the mean time they then proceeded to take a month’s instalment from both the current and cancelled policy which then incurred bank charges which they have refused to refund even though it was their fault. I am still waiting for a refund of the instalment 5 days later after being told it had been refunded.

They answer emails as and when they feel like it. The standard of customer service is appalling I just hope I don't need to make a claim.


Good Points: None
Bad Points: Customer service
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

See all eBike Insurance reviews

Add your eBike Insurance review



comments about this review

Comments about this review:

 Add a Comment

share this review

Share this review:



rate this review

Rate this review:


Please rate this review of eBbike Motorcycle Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Not Given Still In Dispute and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Autonet Motorcycle Insurance - Britain's cheapest bike cover guaranteed*
Gocompare.com - compare 30 motorcycle insurance providers
QuoteZone - compare over 30 bike insurers
AA Motorcycle Insurance
Bikesure

latest reviews LATEST REVIEWS
Adrian flux Motorbike
Ebike Motorcycle Insurance
Carole Nash Motorbike Insurance
Groupama Motorcycle Insurance
Ebike Motorcycle Insurance

latest articles LATEST ARTICLES
Getting the best value GAP insurance
Protection insurance firm warns of policy confusion
Insurers pressure customers to take bargains while they can
Flood insurance talks still unsettled
Speed awareness courses have hidden cost



Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2017 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at www.unbiased.co.uk.