Customer Review Comments:
I stupidly took out cover with this provider then read the reviews about them on the internet.
Suffice to say the £10 saving over my current provider was not enough to justify moving to this firm. So I cancelled witin 7 days of inception of the policy and was refunded just 46% of the £148 premium. They say they charged a £75 cancellation fee and a time on risk equivalent to 81 days (£33). The calculations not adding up however you looked at it. I explained to them that this was unjust but they didn't want to know, just standing by their incorrect calculations and unjust charges.
They may return the cheapest quotes on the comparison websites, but, in my opinion, they are simply not worth dealing with.