I went with them as they were the cheapest quote online. I paid my premium and recieved my policy and thought all was ok.
One month later I received a letter stating that I had had an accident which was my fault and I needed to contact them or they would cancel my insurance. I rang them and after several times being cut off and passed from department to department I explained that 2 years earlier a named driver on my policy had been hit by another car in the rear (so was not at fault) and my NCB had not been affected so we hadn't made a claim.
I was informed that I should have disclosed this and I would need to pay an extra £100 for the policy. I was furious and asked to cancel the policy, but was informed this would cost me also. I then spoke to a manager who was not interested at all and said I would just have to pay up. I had no choice and paid, also what was concerning is that they still had my debit card details on file from my first payment.
I just wish I had bothered to read reviews on this company before I took out insurance with them.