Customer Review Comments:
You are not insured for theft. I bought the premium cover thinking I would have £2000 worth of coverage against theft. I saw that there was a £300 valuables limit, but thought that would be per item, up to £2000. Wrong. It was £300 total, and it turns out everything is a valuable!
I can't think of one thing we had stolen that they did not find some way to claim was on their "valuable" list, which means that after 2 months, many follow up phone calls and tons of paperwork requests, and contacting an Ombudsman, we received a measly £300 compensation for our £££ stolen. What a joke.