UK Insurance Index HomeProtect
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Business
Event
Health
Home & Property
Insurance Brokers
Life & Protection
Marine
Motor
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover
Sport
Travel

review categories REVIEW CATEGORIES
Business
Car & Motor
Health
Home
Insurance Companies
Life Cover
Motorcycle
Pet & Animal
Possessions
Sport
Travel

article categories ARTICLE CATEGORIES
Business
Car & Motor
General
Health
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal
Travel

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News


Review of Homeserve Emergency Cover

Submitted by Olive Harwood
Review Added: 29/10/2011 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Home Insurance

Customer Review Comments:

Boiler broke down and an engineer came out who said it needed a new part and he would order it.  We phoned every day for an update to be fobbed off with the fact they were still waiting for an ETA for part.  Contract states if boiler is not repaired within 72 hrs they will supply 2 heaters but when asked about this they told us we could have £30 in a cheque in 7 to 10 days!

Two weeks later and not one phone call from them but us chasing it every day we have now been told they need the number of the boiler before they can order the part and the reason for the delay was the engineer was on jury service.  But when the same man turned up to make a note of the boiler guess what; he hadn't a clue what they were talking about!

Two weeks on an eight month old baby ill with bronchitis still no sign of the man from 'homeserve' so we are going to have to get our own engineer in and try and get back the £50 excess they rapidly took off is at the first phone call.


Good Points: None
Bad Points: All
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

Add your review


comments about this review

Do you agree with this review?

 Add Your Comment

share this review

Share this review:



rate this review

Rate this review:


Please rate this review of Homeserve Emergency Cover
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Olive Harwood and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
UKinsuranceNet Home Insurance
Age UK Home Insurance
Protect Your Bubble Home Insurance - 25 cash back*
Policy Expert Home Insurance Comparison
Staysure Home Insurance

latest reviews LATEST REVIEWS
Domestic and General Washing Machine Cover
Key Connect Home Insurance
Warranty Shop Home Appliance Cover
RIAS Contents Cover
Homeserve Boiler Cover

latest articles LATEST ARTICLES
Home insurance complaints what you can learn from others misfortune
What happens when an insurer won't pay your home insurance claim
Home contents insurance - limit your risk with the right cover limit
Are you a victim of the home insurance postcode lottery?
Will a flood leave your home insurance high and dry?



Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2017 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at www.unbiased.co.uk.