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Review of John Lewis Home Insurance

Submitted by S Marshall
Review Added: 17/11/2011 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Home Insurance

Customer Review Comments:
John Lewis were the only insurer we found who would cover the contents of our rented property without requiring endless questions about locks etc.

The main problem was that our property is listed which caused many big name insurers all sorts of issues for some reason. The listed status means that modern windows and locks cannot be fitted but this wasn't a problem for john lewis. The quote process was quick and hassle free and when I rang the helpline to confirm the locks/listed status issue the operator was able to answer all my queries quickly.

I've never used John Lewis for insurance before but I'm happy to say they have lived up to their reputation so far. I will definitely consider them for buildings and contents when we find a property to buy.

Good Points: Less fussy about lock types and listed buildings. Quick and easy quote process.
Bad Points: None yet.
Customer Service Rating: 4/5
Value for Money Rating: 4/5
Overall Rating: 4/5
Made a Claim? No
Recommended? Yes

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The comments in this review are the opinion of S Marshall and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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