Customer Review Comments:
The high cost (£60 per month) would be worth it if they provided the service.
I tried to claim for a scan for my dog to see if she has bone cancer due to lameness and they refused saying it is a pre existing on going condition. Over two years previously she hurt herself in the garden and limped for a few days, a condition that cleared up with anti inflamatories and has never returned. This as such cannot be a pre exisitng ongoing bone condition. Even my vet has said that this does not make sense and has tried to help me resolve this but we are both hitting a wall with pet plan and they are not listening.
Very little concern for a very upset pet owner trying to do the best for their pet. I feel let down that I thought I had done the best for my pet by taking out petplan insurance but I could not have been more wrong.
On top of my £40+ per month premium which is due to further increase to nearer £60 (due to age and breed) I will have to fund the scans into the £1000's myself or put my pet to sleep.