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Review of Policy Expert House & Contents Insurance

Submitted by Brian Flory
Review Added: 15/9/2011 - Visitor Rating: 5.00 5.00 (2 votes)


Review Categories:
Home Insurance

Customer Review Comments:

Just signed up to Policy Expert. Found their web site very clear and easy to complete. Found their follow-up service to be very good too.

Just relying on their claims service to be as good although I have yet to make a claim. Not the cheapest, seem to be a fairly new broking firm BUT seem to be very restricted in policies that they offer and all seem to be tied to UK General Insurance.


Good Points: easy paperwork, easy to talk too
Bad Points: none yet
Customer Service Rating: 4/5
Value for Money Rating: 3/5
Overall Rating: 4/5
Made a Claim? No
Recommended? Yes

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The problem I have with all the reviews I have read so far is that none has made a claim and given their experience of the service they received when doing so. OK, when selling a product even criminals can sound convincing. It would seem people are unable to give a useful review beyond, "quick delivery", "nice person". It tells me nothing. A policy is only as good as its delivery on a claim. A cheap policy which does not deliver is in my mind not worth having.
Comment by Robert Venner
Date: 28/8/2012


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The comments in this review are the opinion of Brian Flory and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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