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Review of Marks and Spencer Pet Insurance

Submitted by Viv
Review Added: 10/3/2007 - Visitor Rating: 4.00 4.00 (2 votes)


Review Categories:
Pet Insurance

Customer Review Comments:

First year premium was very competitive. Just received second year's renewal documents and the premium has increased by over 61%.

My dog is fifteen months old and is claim free so I am at a loss to understand why the premium has gone up by an astronomic 61%.


Good Points: Good cover
Bad Points: Increased high premiums
Customer Service Rating: 3/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

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You think that is bad, yes I have made claims, but mine has shot up from 15 per month when Barney was a puppy, to a whopping 233 per month or 2800 per year now he is 9 years old. We take this cover out to protect ourselves and our pets. Never again am I going with M & S...I have changed my other 2 dogs and so have a lot of friends. Yes good cover but if you need to claim especially a long term claim then thats it, they have you over a barrell!
Comment by Angela Cairns
Date: 20/6/2011


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The comments in this pet insurance review are the opinion of Viv and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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