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Review of Compucover Laptop Insurance

Submitted by Rahash
Review Added: 25/5/2010 - Visitor Rating: 0.00 (1 votes)


Review Categories:
Possessions Insurance

Customer Review Comments:
My laptop was stolen during an exam in a room, they said it's left unattended in a public place even though it was hidden INSIDE my handbag. The same laptop was damaged and I sent it for repair, the staff are so rude. Repair takes so long and after I got it back it wouldn't work properly and would turn off on its own. Sent it for repair again and they said that essential parts have FAILED in your laptop and if you want it to be repaired you must pay £500 because the parts that have failed are NOT related to the accidental damage that happened few weeks ago!!!! How can they proove it? Now I lost my laptop which is worth £1,500 plus my insurance of £200.

Good Points: NONE
Bad Points: SERVICE, STAFF, POLICY.
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No
Company Website: compucover.co.uk

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The comments in this review are the opinion of Rahash and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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