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Review of EON Home Energy Services Central Heating Care

Submitted by Emma Hall
Review Added: 24/9/2010 - Visitor Rating: 0.86 0.86 (7 votes)


Review Categories:
Home Insurance

Customer Review Comments:

Brilliant, brilliant. Really happy with the service that I received.

Had 2 visits. First Engineer excellent. Arrived promptly in timescales set out, text to say he was coming and then proceeded to identify my boiler issue.

Quick follow-up appointment and again engineer absolutely fantastic, fixing my boiler whilst explaining what he was doing (which the first engineer had already done, which is great consistency).

Well done E-ON.


Good Points: Skilled engineers, quick appointments
Bad Points: Nothing
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

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Central heating lockout on 8th December 2014 Earliest appointment available 8th January 2015 Despite being a vulnerable person in the house. ie over 70 Engineer on arrival was first class Is this an acceptable response period?
Comment by Max Ayriss
Date: 14/1/2015

Emma. What's the price of such expert service?
Comment by Claire
Date: 22/1/2011


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The comments in this review are the opinion of Emma Hall and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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