E and L are terrible to deal with, they will use any excuse not to pay, their claims take too long and my vet won't deal with them. If you ring your claim is always with the adjudicator, nobody knows how long it will take and you are given a name to write and complain. Comment by Tracy
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The comments in this pet insurance review are the opinion of Wj and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.