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Review of Lloyds Home Insurance

Submitted by jenny
Review Added: 11/5/2005 - Visitor Rating: 5.00 (1 votes)

Review Categories:
Home Insurance

Customer Review Comments:
Already had buildings cover with Lloyds TSB home insurance in conjunction with my mortgage through C&G, who are owned by Lloyds TSB. My contents were originally insured with Direct Line who quoted £220 on renewal.

As I already had buildings cover with Lloyds I rang them for a quote which came out at £80. I took up this quote but when the documents arrived the premium was £200. On contacting Lloyds they confirmed that the original quote was an error. I complained and the original quote was investigated which resulted in a reduced annual premium of £110.

Good Points: Unlimited cover, acknowledged their error and discounted my premium
Bad Points: Quote error
Customer Service Rating: 3/5
Value for Money Rating: 3/5
Overall Rating: 3/5
Made a Claim? No
Recommended? Yes
Insurer Website:

See all reviews for Lloyds TSB Home Insurance


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All review comments are the opinion of the individual reviewers and do not represent a positive or negative judgement by UK Insurance Index of the companies or policies reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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