Customer Review Comments:
Could not repair my £2000 TV and then only offered a end of life replacement at £770. I wanted my money back (even the 770.00) however Domestic and General said it wasn't their insurance but a private company in Mayfair and I could only deal with them. Funny I said, it was domestic and general who called me, it was domestic and general who are on my bank statement.
OK I said, but I wanted a different model of TV. I was quoted a price £400 over what I could buy it for from somewhere else. Domestic and general staff were nonchulant and had a like it or lump it attitude. I was livid. You buy insurance for piece of mind.
Is there any insurance company with a no nonsense money back policy if it is the price of an equivilent model? Instead of being roped into a company which sells everything at RRP??
If I knew I was buying a policy and was stuck with another company I would not have taken out the insurance. I want my insurance agnostic and good value for money. This company is rubbish.