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Review of E and L Pet Insurance

Submitted by Louise
Review Added: 19/2/2008 - Visitor Rating: 5.00 5.00 (2 votes)


Review Categories:
Pet Insurance

Customer Review Comments:

I have been very dissapointed with the service from E and L since having to make a claim for vets fees.

They have addmitted liability months ago, and I am still waiting for the payment to come through after having to pay my vets £800, back in October 2007. 5 months on, still waiting for payment.

They seem very good at taking your money but not very good at paying you out. You only know how good an insurance company is when you have to make a claim. My advice, read the reviews first. I am looking for a new insurance company.


Good Points: Cheap
Bad Points: LONG TIME TO PAY OUT
Customer Service Rating: 2/5
Value for Money Rating: 3/5
Overall Rating: 2/5
Made a Claim? Yes
Recommended? No

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The comments in this pet insurance review are the opinion of Louise and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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