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Home >> CPP Card Protection Plan

Write a Card Protection Plan Review Write a Card Protection Plan Review


Review of CPP Card Protection Plan

Submitted by Brown
Review Added: 13/3/2008 - Visitor Rating: 3.18 3.18 (22 votes)


Review Categories:
Insurance Companies

Customer Review Comments:

My bag was stolen along with cheque book and cards a few months ago. I immediately called CardGuard (owned by CPP) who said they would take care of it.

An hour or so later I phoned my bank to ask about cheques, only to find that CardGuard had not informed them, nor had they informed the other card issuers. A few days later I received a letter from CardGuard stating that I had informed them of the loss the day after I had actualy done so. This is outright lying and simply in order to cover them in case of loss on my cards. Luckily the cards were not used, but they could have been. I wrote to CardGuard but never had even the courtesy of a reply.


Good Points: none
Bad Points: gross inefficiency
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

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The comments in this review are the opinion of Brown and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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