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Review of Marks and Spencers Pet Insurance

Submitted by A Anderton
Review Added: 2/5/2008 - Visitor Rating: 5.00 5.00 (1 votes)


Review Categories:
Pet Insurance

Customer Review Comments:

I am very disappointed with their new policy. My premiums have gone up by 50% in two years, the excess has also increased, and changes this year mean that there are cut backs on what is on offer. M & S started great, but unfortunately, hasn't maintained it.

What is even more worrying, is that some people may now find it difficult to change to a new insurer and get comprehensive cover, if their pets have had any health problems whilst with M & S. I would have expected better from this company!


Good Points: Previously good to deal with
Bad Points: No longer what I want for pet cover
Customer Service Rating: 3/5
Value for Money Rating: 1/5
Overall Rating: 2/5
Made a Claim? Yes
Recommended? No

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The comments in this pet insurance review are the opinion of A Anderton and do not represent a positive or negative judgement by UK Insurance Index of the pet insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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