Treat you like a leper if you have to make a claim. Promise everything when buying policy but seem to be on a go slow when claiming. Had to make my own phone calls to vehicle repairers. Will not be renewing with this company even if it was free.
Good Points: none
Bad Points: not enough space
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No
Company Website:
Please rate this review of Hastings Direct Motor Insurance between 0 and 5 with 5 being top.
All ratings received for this review.
All comments in this review are the opinion of D Burdon and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.