UK Insurance Reviews Zurich Home Insurance
search advanced search
all categories ALL CATEGORIES
A-Z Category Index

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Insurance
Mobile Phone Insurance
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Business Insurance
Event Insurance
Health Insurance
Home Insurance
Insurance Brokers
Insurance Companies
Life Insurance
Marine Insurance
Motor Insurance
Non UK Insurance
Pet Insurance
Possessions Insurance
Specialist Insurance
Sport Insurance
Travel Insurance

review categories REVIEW CATEGORIES
Business Insurance
Car Insurance
Health Insurance
Home Insurance
Insurance Companies
Life Insurance
Mobile Phone Insurance
Motorcycle Insurance
Pet Insurance
Possessions Insurance
Sport Insurance
Travel Insurance

article categories ARTICLE CATEGORIES
Business Insurance
Car Insurance
General Insurance
Health Insurance
Home Insurance
Insurance Awards
Insurance Guides
Life Insurance
Pet Insurance
Travel Insurance

news categories NEWS CATEGORIES
Business Insurance News Feed Business Insurance News
Car Insurance News Feed Car Insurance News
General Insurance News Feed General Insurance News
Health Insurance News Feed Health Insurance News
Home Insurance News Feed Home Insurance News
Life Insurance News Feed Life Insurance News
Pet Insurance News Feed Pet Insurance News
Travel Insurance News Feed Travel Insurance News

contact us CONTACT US

Email:

Name:

Your code:
security code
Enter the code above:


Review of HomeServe Plumbing and Drainage

Submitted by Elle
Review Added: 11/2/2009 - Visitor Rating: 5.00 5.00 (6 votes)


Review Categories:
Insurance Companies

Customer Review Comments:
Thames Water diagnosed leak. Contacted Homeserve and two guys came out and spent well over an hour looking for the stopcock. Even went into my loft although I told them I didn't have a boiler in the loft! Left, saying I had no leak.

Thames Water wrote me a strong letter and then sent out two engineers to prove I did have a leak. Homeserve came out again, excavated in my garden, didn't find leak and said they'd reinstate excavation within a week. Immediately they left, I had no hot water. Homserve denied all knowledge and plumbers denied they did any excavation!

Paid £290 to have boiler fixed and independent report saying Homserve caused problem. They refused to reimburse until I eventually found piece of paper plumbers gave me which proved that they had indeed excavated. I now have similar problem with Appliance Protecton where I believe their engineer caused another problem, they didn't get a part until 8 weeks had passed by which time I'd bought a new machine. I'm now going to have to go down the small claims court route too. Think I'll point the judge in the direction of these customer reviews.

Good Points: None
Bad Points: Incompetent & untruthful contractors who Homeserve believe over the customer
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No
Company Website:

See all HomeServe reviews

Add your HomeServe review



comments about this review

Comments about this review:

 Add a Comment

The comment you make about homeserve believing there contractors over the client is so true. The contractors I had were so incompetent. They spent 5 mins looking at a job and left saying it all had to be rewired which was not the case. They even offered to get a price for me for loads of work that was unnessesary. I ended up paying an local contractor a small fee to fix the boiler problem.
Comment by e billinghurst
Date: 4/6/2010


share this review

Share this review:


Facebook     Twitter    Google    Yahoo!    Technorati   

del.icio.us    Digg    StumbleUpon


rate this review

Rate this review:


Please rate this review of HomeServe Plumbing and Drainage
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Elle and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Wesleyan Assurance Society
Equity Red Star
Zenith Insurance
Resolution plc
Phoenix Life

latest reviews LATEST REVIEWS
HomeServe Boiler Insurance
HomeServe Plumbing Emergency Cover
DonateSomeBack.com Car Insurance
Homeserve Shower Cover
HomeServe Plumbing and Drainage

latest articles LATEST ARTICLES
ABI increases flood insurance pressure
Insurance fraud appears to drop
Big name insurers fined for customer complaint procedures
North bears brunt of motor insurance hike
Travel insurance get-out clause under scrutiny



Directory Home | Privacy & Cookies | Terms of Use | Submit Site

Page protected, do not copy

Copyright © 2012 UK Insurance Index - Insurance Company Directory. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at www.unbiased.co.uk.