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Review of NIG Comprehensive Mororcycle Insurance

Submitted by Alan Roberts
Review Added: 12/2/2009 - Visitor Rating: 5.00 5.00 (3 votes)


Review Categories:
Motorcycle Insurance

Customer Review Comments:
Was knocked off my bike 04/04/2007 with a witness, so third party blame was not an issue.

Several months passed and then told to get a quote, £52.00, not refunded to me.
Sent off and waited. Was then told they wanted to send their engineer to see the bike. A month later the guy turned up and one look said write off.

Waited despite numours phone calls to them for my cash. They paid me out on 13/02 2008 (10 months) but kept my £500 excess, still trying to get that back. Also when I submitted photos and details of leathers and helmet damage they said it was my problem. Dont know where to go wth this as they are so unhelpful. Thought this was a good buy but nearly 2 years on guess what I think now.

Good Points: None at all
Bad Points: Unhelpful, slow, do not communicate
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

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The comments in this review are the opinion of Alan Roberts and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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