Review Categories:
Home Insurance
Customer Review Comments:
I can't recommend them.
Although the deal seems straight forward, when something actually goes wrong they seem incapable of sorting it out.
They made a mistake on my policy and offered me a new machine, then spent three weeks promising to telephone me and not calling, telling me members of staff were on holiday and finally telling me they had lost my notes, at which point I gave up and asked for my money back.
They clearly were not going to give me any straight answers or a new machine! I have yet to see whether I have to fight over the money!
They are experts at not giving straight answers.