UK Insurance Index Confused.com car insurance price comparison
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Business
Event
Health
Home & Property
Insurance Brokers
Life & Protection
Marine
Motor
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover
Sport
Travel

review categories REVIEW CATEGORIES
Business
Car & Motor
Health
Home
Insurance Companies
Life Cover
Motorcycle
Pet & Animal
Possessions
Sport
Travel

article categories ARTICLE CATEGORIES
Business
Car & Motor
General
Health
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal
Travel

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News


Home >> Car Insurance Reviews >> Quinn Direct Car Insurance

Write a Car Insurance Review Write a Car Insurance Review


Review of Quinn Direct Car Insurance

Submitted by Anna Ballinger
Review Added: 25/8/2009 - Visitor Rating: 5.00 5.00 (3 votes)


Review Categories:
Car Insurance

Customer Review Comments:

I had the misfortune to call on their breakdown cover. The breakdown service was abysmal…. A surly rude man who said he didn’t know what was wrong. He said it wasn’t the battery as he first thought. My car is a Suzuki automatic. He asked me to find a garage.

I was 150 miles away from home and did not know the area. I had to ask a local who gave me the name of a garage. I passed this onto the breakdown man who said I had to ring them. This I did. The breakdown man said he knew the garage and towed my automatic car away.

Upon reaching the garage, he left me. The garage could not fix the car as it was a Suzuki and they did not have the correct computer diagnostic system. The mechanic phoned Quinn and after giving them my policy no, was told that a recovery vehicle would be sent within an hour, and my car would be taken to another garage. After two hours I rang Quinn who told me that no phone call was ever made. (I had three witnesses). There was nothing they could do. Another call to them resulted in them telling me it was my fault for nominating an incorrect garage, and I was on my own.

I had to organise a tow to another garage. Another call to Quinn resulted in them telling me I did not have a policy with them, they had no record of me on the system, despite all the previous calls I had made. Eventually I spoke to a very rude manager who shouted at me and denied any call had been made to them from the garage. My car could not be fixed, and I had to get home.

I asked for a replacement car only to be told that I was not covered and that they were tired of me. My partner called them on my behalf who was fobbed off also, but he demanded to speak to a manager. Turns out I was covered. It was too late for me to drive home as my night vision is poor, so I had to make my own arrangements to get home.

I had to pay for yet another tow to another garage, where it was eventually fixed . I then had to find my way back to retrieve my car which was 130 miles away. A total and utter disaster. I WILL ON NO ACCOUNT RENEW MY POLICY WITH THIS DISGRACEFUL OUTFIT.


Good Points: NONE
Bad Points: EVERYTHING
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

See all Quinn Direct Insurance reviews

Add your Quinn Direct Insurance review



comments about this review

Do you agree with this review?

 Add a Comment

share this review

Share this review:



rate this review

Rate this review:


Please rate this review of Quinn Direct Car Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

All comments in this review are the opinion of Anna Ballinger and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Octagon Insurance
Quote Me Happy Car Insurance
Protect Your Bubble Car Insurance - 40 cash back*
RSA echoice car insurance
Your Cover Car Insurance from Allianz

latest reviews LATEST REVIEWS
Heritage Classic Car Insurance
Age UK Car Insurance
Carole Nash Bike Insurance
1st Central Car Insurance
One Quote Direct Car Insurance

latest articles LATEST ARTICLES
Getting the best value GAP insurance
5 mistakes that could instantly void your car insurance policy
Is your job title increasing your car insurance premiums?
A closer look at the new compulsory motor insurance rules
A closer look at the new motor insurance gender equality rules



Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2017 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at www.unbiased.co.uk.