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Review of Zurich Car Insurance

Submitted by Rhian
Review Added: 26/8/2009 - Visitor Rating: 0.00 (0 votes)


Review Categories:
Car Insurance

Customer Review Comments:
There is not enough space to list all the complaints here. Hours in telephone queues to the wrong department. It took 6 weeks to get my car fixed properly and 5 months to get my claim started and after that two attempts to get a claim form sent out. Inaccurate paperwork and lost correspondence and 9 months later and I am still waiting for the claim to be resolved.

Good Points: None
Bad Points: Making a claim
Customer Service Rating: 0/5
Value for Money Rating: 1/5
Overall Rating: 1/5
Made a Claim? Yes
Recommended? No
Company Website:

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All comments in this review are the opinion of Rhian and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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