Me as well. I signed up for Post Office insurance, which is also BISL and, apparently, nothing to do with the Post office. The insurance was misdescribed and I cancelled the policy, and am waiting for my refund - sounds like I might have a long wait!
Comment by Geoff Marchant
BISL Limited also own Dial Direct and the internet is running out of room complaining about this company. I paid for one year in full, they said i didn't send them my NCB, when I phoned them they said they actually had my NCB and was told to ignore future Letters. They went ahead and tried to take more money from my account, they canceled my insurance without telling me and I was told it was because they didn't have my NCB. I was charged for the cancelation and was told my NCB had been shredded because "I" cancelled my insurance with them? I am lucky, my new insurance company phoned them and managed to get confirmation of my 9 years NCB over the phone.
Comment by john tait
'Post Office' car insurance is managed by BISL. I have had great problems having a mis-sold premium refunded in spite of returning the original certificate six weeks ago.
Comment by john
They're not the only company to do this, Churchill will also automatically debit your card on renewal unless you call to say you no longer want the policy.
If you look carefully when signing up to BISL though there is a box that you can tick to stop automatic renewals.
Comment by IanB
I can concur. Several letters including direct debit forms magically did not find there way to Budget. From other web sites this appears to be very common practice with BISL.
Comment by Huck