Customer Review Comments:
My tenant's sitting room ceiling fell in.
I called the Simply Business policy number and someone politely told me they would send out a builder. Which they did. The builder came and politely told me what the job would cost and said he'd get back to Simply Business.
I didn't hear from anyone at Simply Business. I chased. I followed up. And then I found that Simply Business had SOLD MY POLICY to someone else. The original builder quote was meaningless.
I was passed by the Simply Business team to another company and promised a call back. Two days later I was told that the company they passed me to isn't the right one.
I finally get passed to the insurer. I now have to go through the whole take-a-day-off-work, get-two-estimates farago again.
Meanwhile TWO WEEKS LATER I still have a hole in my ceiling and a dripping pipe in the kitchen that caused it.
Simply Business LOST me more money than the policy cost.
Definitely do not recommend.