I insured with this company, I should have been suspiciuos from the start when I started haggling over the quote as it came down by 100% from the first figure offered.
Eight months in I decided to add two additional drivers to my policy, (daughter and son in law) both of whom are over 30 and clean licence holders, the figure they came back with was virtually double my original premium and this fee was for the last 4 months of the policy. I politely told him where he could put his quote and again the figures started tumbling but to nowhere near a reasonable quote. I told him I would look else where, he again wanted to hold on but I politely told him he had had his chance and should not come out with such stupid figures in the first place.
I have now placed my Insurance with another company who gave me more than I asked for cover wise and at a very reasonable cost.
When I returned to Sureterm to cancel my policy, which cost £274, I was informed that the rebate would be £20! Yes that is correct £20 so be warned.