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Posted: 26/11/2012

Flood insurance talks still unsettled

home insuranceWith just eight months left before an industry agreement to provide insurance to homes at risk of flooding runs out, insurers and government officials appear to remain at loggerheads.

At the moment insurers are committed to offering Full Story

Posted: 23/10/2012

AA repairmen turn hands to plumbing

The AA is trialing a way to make more efficient use of the staff that provide its roadside assistance services. They'll also be trained in home repair services to deal with customers who have the relevant insurance policy with an home emergency repair service.

The scheme, which has already been tested in Northern Full Story

Posted: 18/9/2012

Landlords warned to check cover levels

A landlord with an insufficient insurance policy has been left out of pocket by £100,000, an event insurers say shows the importance of checking policy amounts.

The incident involved a fire at a block of flats started by accident when a tenant cleaned car parts in a kitchen using petrol. That led the insurer to make a claim of almost £400,000 only to discover his cover level was insufficient and had been so for many years.

Total Landlord Insurance, which settled Full Story

Posted: 27/8/2012

Facebook posts could jeopardise insurance claims

Unconfirmed reports suggest insurers could start cracking down on customers who post too much personal information online.

An online security firm's director says he expected insurers to change their rules in the next year so that they can refuse to pay out if they believe posts on sites such as Facebook have made it easier for them to be burgled or scammed.

Oliver Crofton of Vigilante Bespoke told the Daily Mail of one case where a man posted a photo of his car where Full Story

Posted: 14/8/2012

Students warned over home contents myths

Students may be taking an unintended financial gamble by not having adequate contents insurance policies according to one insurer.

Endsleigh made the comments after carrying out a survey that found the average student has £337 of gadgets with them at university and is 60 percent more likely to make a claim than the average policyholder. It said there were two main issues that could leave students Full Story

Posted: 18/7/2012

Flood insurance negotiations take new twist

The government is reported to be proposing a new twist to its deal with insurers to provide flood settlement. It could mean a hike in premiums for all customers, regardless of their flood risk.

At the moment the insurance industry is committed to offering cover to around 200,000 homes in the second-highest category of flood risk. It made this deal in return for the government committing to a program of flood defence improvement.

The deal is set to run out next June and Full Story

Posted: 15/6/2012

Flood insurance deal deadline looms

Recent heavy rainfall has brought further attention to the ongoing standoff between the insurance industry and government, and the threat of those in risk areas being left without affordable flood cover.

Insurers previously signed a deal with the government by which they would guarantee to offer cover to people living in all but the riskiest locations for floods, in return for the government investing in Full Story

Posted: 28/5/2012

HomeServe to scale back UK operations

The home emergency insurer HomeServe, which specialises in insurance against the need for home repairs, has announced it will scale back its UK operations. It's a response to news that the Financial Services Authority will carry out a full investigation into alleged mis-selling.

The company insists that all issues under investigation are historic and that it has completely overhauled its operations. After discovering potential problems last October it cancelled all sales calls Full Story

Posted: 22/4/2012

Homeserve pays price for automated calls

Home emergency insurer HomeServe, has been fined a record £750,000 for so called "robocalls." The previous record fine for such offenses was just £50,000.

Such calls come about when companies make marketing calls by automatically dialling multiple numbers at once and then transferring the call to an operator only if and when the call is answered.

The logic is that this is more efficient as the operator's time isn't wasted waiting for phones Full Story

Posted: 6/4/2012

Olympics subletting an insurance risk

Homeowners, renters and landlords have been warned that subletting rooms to visitors during the London Olympics could invalidate insurance policies as well as breaching local regulations.

Although predictions of properties going for as much as eight times normal rent levels during the event have proven optimistic, there's still the potential to make cash by renting rooms or houses to visitors that can't find or afford hotel accommodation.

However, this can have dire Full Story

PLEASE NOTE: News items are intended for information only and should not be relied upon when making decisions. Due to their nature some of the information in these home insurance news stories may no longer be current.
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