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Review of E-on Boiler Cover

Submitted by Barry Sherwood
Review Added: 30/4/2012 - Visitor Rating: 5.00 5.00 (2 votes)

Review Categories:
Home Insurance

Customer Review Comments:

We joined E-ON in 2011 so that we would have piece of mind with our boiler. An appiontment was made for a service, which was canceled by them, this happened twice.

When the Engineer finally came, he messed about for a bit and said the boiler was fine. After this the boiler started to play up, striaght away, plenty of hot water but rads would only come on once you had run the tap.

Called E-ON and they made an appointment for engineer, I had to cancel this appiontment as I had a hospital appointment as I have a bad chest and am awaiting hopefully good news.

On the morning the engineer came out I had hot water and heating, by the time he left I had no heating or hot water and a boiler that was leaking water. He told us that an appiontment had been made for monday and boiler would be fixed. I rang E-ON to confirm this which they did, as I hung that phone up, my wifes mobile started to ring, and it was E-ON to say they would not be out on monday after all as parts needed ordering.

I have rang E-ON every day (5 days now) and still getting the run around.  We had snow this weekend, I'm waiting to find out if I have cancer and E-ON have left us with no heating or hot water.

I wish I had never took this cover as before I did I had a prefect working boiler.

Good Points: non that i can see
Bad Points: everything my boiler worked before they came
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

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Yes it happened to me with British Gas they ruined my perfect working boiler after the annual service.
Comment by Everyl
Date: 3/7/2012

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The comments in this review are the opinion of Barry Sherwood and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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