UK Insurance Index car insurance price comparison
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Home & Property
Insurance Brokers
Life & Protection
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover

review categories REVIEW CATEGORIES
Car & Motor
Insurance Companies
Life Cover
Pet & Animal

article categories ARTICLE CATEGORIES
Car & Motor
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News

Home >> Car Insurance Reviews >> AGEAS (formerly Fortis) Car Insurance

Write a Car Insurance Review Write a Car Insurance Review

Review of AGEAS (formerly Fortis) Car Insurance

Submitted by Ex Customer
Review Added: 2/10/2011 - Visitor Rating: 5.00 5.00 (1 votes)

Review Categories:
Car Insurance

Customer Review Comments:

Back in July 2011, l was involved in an accident whilst my car was stationary. Being covered fully comprehensive with no claims protected etc. l contacted my insurance company AGEAS. The most constructive thing they did was send me a claim form, since then l have had to do all the running.

They were supplied all the information and supportive photographs. After me 'chasing them up' they have eventually offered to settle the claim on the basis that l was 50% to blame !!!!!! Guess what.... the other driver is also insured with AGEAS but AGEAS are declining to tell me the other drivers version !!!!!!.

They have made no investigation, no contact with myself and even failed to acknowledge my complaint. Pathetic service.... no wonder one and a half million drivers are not insured, who would be daft enough to trust these insurance companies, they do nothing to encourage support and repay honesty. Furthermore if you check the official ombudsman complaints data for the period Jan to June 2011, guess who is already in the hundreds of complaints.

They are uncaring and unprofessional.  Always check with your broker as to who the actual insurance is with, don't leave it till you have to claim. Remember they won't help you and they don't have offices that you can visit, it's all done by phone and they are a Belgium company !!!!

Finally despite having fully comprehensive cover and no claims protected bonus they still want me to lose £100 excess but the sneeky trick is that new insurance would include a minimum £250 excess so don't believe that all your premiums are effective, they have a way around everything. AGEAS ahead with complaints, no wonder they won't acknowledge another one.

Good Points: My family have left AGEAS
Bad Points: They still trade
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? Yes
Recommended? No

See all Ageas reviews

Add your Ageas review

comments about this review

Do you agree with this review?

 Add a Comment

share this review

Share this review:

rate this review

Rate this review:

Please rate this review of AGEAS (formerly Fortis) Car Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

All comments in this review are the opinion of Ex Customer and do not represent a positive or negative judgement by UK Insurance Index of the car insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Octagon Insurance
Quote Me Happy Car Insurance
RSA echoice car insurance
Your Cover Car Insurance from Allianz
Autonet Car Insurance - up to 60% off

latest reviews LATEST REVIEWS
Heritage Classic Car Insurance
Age UK Car Insurance
Carole Nash Bike Insurance
1st Central Car Insurance
One Quote Direct Car Insurance

latest articles LATEST ARTICLES
Getting the best value GAP insurance
5 mistakes that could instantly void your car insurance policy
Is your job title increasing your car insurance premiums?
A closer look at the new compulsory motor insurance rules
A closer look at the new motor insurance gender equality rules

Home | Privacy & Cookies | Terms of Use | Contact | Submit Site | Advertisers

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2018 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at