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Review of Ebike Motorcycle Insurance

Submitted by M Dennis
Review Added: 14/10/2011 - Visitor Rating: 1.00 1.00 (2 votes)

Review Categories:
Motorcycle Insurance

Customer Review Comments:

I stupidly took out cover with this provider then read the reviews about them on the internet.

Suffice to say the £10 saving over my current provider was not enough to justify moving to this firm. So I cancelled witin 7 days of inception of the policy and was refunded just 46% of the £148 premium.  They say they charged a £75 cancellation fee and a time on risk equivalent to 81 days (£33). The calculations not adding up however you looked at it. I explained to them that this was unjust but they didn't want to know, just standing by their incorrect calculations and unjust charges.

They may return the cheapest quotes on the comparison websites, but, in my opinion, they are simply not worth dealing with.

Good Points: None
Bad Points: The way they operate
Customer Service Rating: 0/5
Value for Money Rating: 0/5
Overall Rating: 0/5
Made a Claim? No
Recommended? No

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Comments about this review:

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Thanks, I wish I had done my research on eBike insurance a bit earlier... I have been riding for 30 years and they tried to charge me 35 on top of my premium claiming I had my licence for only 8 years for what reason I don't know. Letters and emails didn't help, I gave up, that's what they are banking on, if I only I had the time and energy to go to the small claims court.....
Comment by martin
Date: 28/4/2012

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The comments in this review are the opinion of M Dennis and do not represent a positive or negative judgement by UK Insurance Index of the company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
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