Customer Review Comments:
This company's behaviour in respect of a policy I did not want is both unprofessional and unwarranted.
I was asked if I wanted a policy and I declined. However, my wife was contacted and asked for bank details by an insurance representative and thinking that I had agreed gave out our bank details.
- I had not signed anything stating that I wanted the policy.
- Within days fifty pounds fourten pence came out of our account.
- My wife had actually contacted Friend's Provident by letter stating that she did not want the policy.
I now have to stop the direct debit which I did not set up and will contact the bank tomorrow (Monday) to find out why it came out in the first place.
Advice regarding Friends Provident - whose friends are they?