UK Insurance Index Helpucover Gadget and Mobile Phone Cover
search advanced search
all categories ALL CATEGORIES
A-Z Categories

popular categories POPULAR CATEGORIES
Car Insurance
Home Insurance
Life Cover
Mobile Phone Cover
Pet Insurance
Travel Insurance

directory categories DIRECTORY CATEGORIES
Home & Property
Insurance Brokers
Life & Protection
Non UK Insurers
Pet & Animal
Personal Possessions
Specialist Cover

review categories REVIEW CATEGORIES
Car & Motor
Insurance Companies
Life Cover
Pet & Animal

article categories ARTICLE CATEGORIES
Car & Motor
Home & Property
Insurance Awards
Insurance Guides
Life Cover
Pet & Animal

news categories NEWS CATEGORIES
Business News
Car and Motor News
General News
Health News
Home & Property News
Life Cover News
Pet and Animal News
Travel News

Review of Geek Squad Mobile Phone Insurance

Submitted by Sarah
Review Added: 12/6/2013 - Visitor Rating: 5.00 5.00 (1 votes)

Review Categories:
Mobile Phone Insurance

Customer Review Comments:
Just completed a customer Satisfaction Survey after a recent claim through Gek Squad Phone are my comments (names removed to protect the exceedingly good!)

"My claim was an unusual one as I could not get to a store to register my claim for a broken phone. I live on a Scottish Island so access to a store is difficult.

My call was passed to GG at Geek Squad and I experienced fantastic customer service from G. She arranged for my phone to be exchanged for a new one by post via a store. This is outside of normal procedure and was a great help to me. I think the best thing about the way G handled the claim was that she phoned me back when she had promised to and kept me up to date with progress. Despite this arrangement having to be made because of my location, Geek Squad also paid for the special delivery of my phone to the store in Elgin, without even being asked to do so. This is the most impressive customer service I have had for a long time and I congratulate G for doing such a good job!

Once the store in Elgin got involved, A at the store also kept in touch with me every step of the way and the phone arrived on Tuesday. This was a very quick turnaround and I was delighted that things went so smoothly

Good Points: excellent customer service
Bad Points: none
Customer Service Rating: 5/5
Value for Money Rating: 5/5
Overall Rating: 5/5
Made a Claim? Yes
Recommended? Yes

See all Geek Squad reviews

Add your Geek Squad review

comments about this review

Comments about this review:

 Add a Comment

share this review

Share this review:

rate this review

Rate this review:

Please rate this review of Geek Squad Mobile Phone Insurance
between 0 and 5 with 5 being top.
All ratings received for this review.

The comments in this review are the opinion of Sarah and do not represent a positive or negative judgement by UK Insurance Index of the mobile phone insurance company or policy reviewed. Whilst all comments are checked for compliance with our submission rules and guidelines we are unable to confirm any of the customer experiences documented. Please bear in mind that any negative reviews may be outnumbered by many more satisfied customers.
latest listings LATEST LISTINGS
Helpucover Gadget & Mobile Phone Cover
MyGadgetBuddy Gadget Insurance
TalkCover Mobile Phone Insurance
Mobile Phone Protect Insurance

latest reviews LATEST REVIEWS
Insurance2go Mobile phone insurance (iphone)
Tesco Mobile Phone Insurance
Geek Squad Mobile Phone Insurance
JS Insurance Iphone Cover
Lifestyle Services Group Mobile Phone Insurance

latest articles LATEST ARTICLES
Are you covered and don't realise it?
Don't Just Accept Your Car Insurance Renewal Quote
Five Steps to Cheap Car Insurance Premiums
A Way to Save Money on Your Car Insurance

Home | Privacy & Cookies | Terms of Use | Contact |

Page protected, do not copy

This website uses cookies to ensure a reliable browsing experience. If you continue to use this website you are consenting to us using cookies in this way. To find out what cookies are, which ones we use and why we use them please click here.

Copyright © 2020 UK Insurance Index. All rights reserved.
All directory listings, articles and reviews are provided as information only and do not constitute advice or a recommendation of any product or provider. If you use these insurers, we take no responsibility and give no guarantees, warranties or representations, implied or otherwise, for the content or accuracy of these third-party web sites or companies. If you have any doubts you should consult an authorised independent financial adviser for advice based upon your individual needs and circumstances. A database of advisers in your area is available at