Customer Review Comments:
Been trying for over 8 weeks to make a claim on house insurance after house was broken into,
Managed to contact quiet quick which i found good but after the inital phone calls to confirm what had gone missing they have gone from bad to worse.
Things are okay until you get transfered to there claim company Coltswold Group then its like talking a brick wall and the staff are just rude.
From inital phone calls we heard nothing for 4 weeks and after phoning to ask what was going on we got "Oh we need more information" and when I asked if they had watched the CCTV I provided to be told "NO", they had only had it 3 weeks and some info was on that if they had bothered to look at it.
Only ever had dealings withs car insurance companies in passed but i have to say this is the worst company I've ever delt with insurance wise.
I can't wait till Feb when the policy ends because I will be changing companies.